Complaint Investigation Report

Allegation: Untrained staff giving residents medication. It was alleged that facility staff who administrates medication not trained.

Interviewed Assistant Administrator and staff indicated that proper training has been provided to all staff who assisting clients with medications. Staff training, sign in forms and Training materials were reviewed and it was confirmed that staff assisting with medications have been trained properly.

Based on the information obtained, the allegation is unsubstantiated.

Allegation: Staff speak inappropriately to resident in care. it was alleged that Staff #4 and Staff #5 speak inappropriately to C1, saying mean things to him and calling him "Cachino" (disgusting).

Assistant administrator and interviewed staff denied the allegation. They never hear that S#4, S#5 or other staff speak inappropriately to C1 or other clients and called names C1 or other clients. S#4 and S#5 stated that they never said mean things to C1 or other clients. They never called "Cachino" (disgusting) or other names to clients C1. Interviewed clients stated that staff is good.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview held. A copy of the report was provided to Jose Alderete