Complaint Investigation Report

Client interviews from C1 through C5 revealed that clients did not see staff taking clients’ food home and staff would check on clients to ensure clients were fed adequately. Six (6) out of six (6) staff denied the allegation. Staff interviews revealed staff were not allowed to take clients’ food home. Staff said clients’ excessive, un-served food would be stored in kitchen’s refrigerators and use it in the next meal. Staff said they would pack the leftover food in trash bags and take them out to the trash bin after each meal. File review revealed clients’ menu was set by a certified dietitian, which was written on a dietary report. Facility food purchase list was based on dietitian report. LPA did not observe staff packed clients’ food and took the food home during the visit.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

No deficiencies are being cited according to California Code of Regulations, Title 22, Division 6, Chapter 8.

An exit interview was conducted with administrator assistant, Marhlyn Sapugay. A hard copy of this report was provided.