Complaint Investigation Report
The investigation reveals the following: Regarding " Staff hit residents”. It is alleged that S1 and S2 hit C1 and C2. The Administrator denied the allegation, stating that staff has never hit the clients in care. 4 out of 4 staff denied witnessing staff hit clients. LPA conducted a file reviewed and did not observe disciplinary actions regarding the above allegation. LPA interviewed W1 and confirmed they have not witnessed staff hitting clients during their visits or received complaints.
The investigation reveals the following: Regarding " Staff threatened resident”. It is alleged that S1 threatened C1. The Administrator denied the allegation stating staff has never threatened the clients in care. 4 out of 4 staff denied witnessing staff threatening clients. LPA conducted file reviewed and did not observe disciplinary actions regarding the above allegation. LPA interviewed W1 and confirmed they have not witnessed staff threatening clients during their visits or received complaints.
Based on LPA's interviews, investigation revealed: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Exit interview conducted with Tranae Gatlin and a copy of this record provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction