Complaint Investigation Report

R1 was non-verbal and does not follow verbal prompts so S1 held R1 on both shoulder with a gentle tap and redirected R1 to the bathroom. S1 denied slapping R1 on the slightest. LPA's interview with staff today between 10:00 AM to 12:15 PM confirmed about the toilet being repaired that day and no staff witnessed S1 being rude or abusive or mistreated R1 or any resident. LPA's interview with aware resident on 08/09/22 at around 11:00 AM revealed that S1 was nice to everyone and did not see hurting any resident at the facility.

Based on the information gathered during this and prior visit, there is insufficient information to support the allegation and therefore deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.