Complaint Investigation Report

Allegation: Licensee does not ensure the facility is free from pests. It is alleged that rodent droppings were seen throughout various rooms of the facility, including the kitchen, laundry room, activity room, and second floor break room. Per S-1, Los Angeles County Department of Public Health conducted an inspection on 06/15/24 and identified the above mentioned deficiencies. Per S-1, S-1 was present during the 06/15/24 inspection. Allegation is corroborated.

Allegation: Licensee does not ensure the facility is in good repair. It is alleged there is a clogged drain in the sink in the break room and loose boards patching the ceiling in the laundry room. Per S-1, Los Angeles County Department of Public Health conducted an inspection on 06/15/24 and identified the above mentioned deficiencies. Per S-1, S-1 was present during the 06/15/24 inspection. Allegation is corroborated.

Allegation: Licensee does not ensure the facility is clean. It is alleged that various surfaces have dirt and rodent droppings. Per S-1, Los Angeles County Department of Public Health conducted an inspection on 06/15/24 and identified the above mentioned deficiencies. Per S-1, S-1 was present during the 06/15/24 inspection. Allegation is corroborated.

Based on interview conducted and documents reviewed, the preponderance of evidence standard has been met, therefore the allegation is found SUBSTANTIATED. California Code of Regulations Title 22, Division 6, and Chapter 8 are being cited on the attached LIC 9099-D.

Exit interview conducted, copy of Appeal Rights and a copy of this report was provided to Jennifer Zhang (Administrator).