Complaint Investigation Report

In regard of the allegation uncleared staff providing care to residents, it was alleged that an uncleared staff was working at the facility. The investigation revealed the following: All six (6) out of six (6) residents interviewed were corroborate the allegation. Resident interviews revealed that residents had seen that uncleared staff at the facility. Three (3) out of three (3) staff interviewed were corroborate the allegation. One of the interviewed staff was the alleged uncleared staff. Staff interviewed indicated staff had been working at the facility from months. Per record review, that uncleared staff was on payroll and received hourly pay from the licensee. Therefore, facility had uncleared staff providing care to residents.

Based on review of documents and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Deficiencies are being cited according to California Code of Regulations, Title 22, Division 6, Chapter 1. See LIC 9099D.

An exit interview was conducted with Administrator, Gil Agas. A hard copy of the report and appeal rights were provided.