Senior Care Records.

Complaint Investigation Report

Arcadia Retirement Village, Arcadia06/29/2023Licence 198603401

Census84
Date signed06/29/2023 03:12:00 PM
Name of licensing program analystAlberto Lopez
Name of licensing program managerLisa Hicks
The inspector’s account

The investigation revealed the following : Administrator stated he is aware of the leak, and he reported it to maintenance man a long time ago. Administrator stated facility is old building and requires constant maintenance. Four of five staff stated they are aware of the leaks but are repaired promptly. R1 stated R1 sink facet leaks because it does not shut off properly. LPA checked 8 random rooms and only R1 room had facet that leaked. The drainpipe was inspected by LPA and staff while running sink water and LPA did not observe any water leaking under the sink. LPA inspected the tubs in all eight rooms and R1 room tub needs repair or replacement due to wear and tear on the one of the sides of the tub. There was no evidence of any leak on the first floor during visit.

NOTE: LPA observed other deficiencies during visit and addressed those on CM809 and 809D.

Based on LPA's observations, and interviews conducted the preponderance of evidence standard has been met, therefore the above allegations is found SUBSTANTIATED.

Deficiencies are being cited according to California Code of Regulations, Title 22, Division 6, Chapter 8 on LIC 9099D.

An exit interview was conducted with Administrator, A hard copy of this report and appeal right were provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction