Senior Care Records.

Complaint Investigation Report

Arcadia Retirement Village, Arcadia08/18/2022Licence 198603401

Census76
Date signed08/18/2022 03:39:06 PM
Name of licensing program analystGlenn Trueman
Name of licensing program managerWei Siew Ho
The inspector’s account

Interviews conducted with Staff S 2 and S 3 who both confirmed that a dead mouse was found in the kitchen 1 day ago 08/17/2022.

Interview conducted with Staff S 4 who confirmed observing a dead mouse 1 week ago.

Based on observation and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Deficiencies are being cited according to California Code of Regulations, Title 22, Division 6, Chapter 1. See LIC 9099D.

An exit interview was conducted with Administrator.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction