Complaint Investigation Report

Regarding Allegation #2 - Facility does not ensure a clean environment.

At the time of the inspection, LPA observed two holes at the bottom of the back wall in the kitchen. Staff interview revealed that rodents came in and out from those holes in the kitchen. LPA observed rodents’ droppings on the kitchen floor.

Based on review of documents and interviews conducted, the preponderance of evidence standard has been met, therefore the above two allegations are found to be SUBSTANTIATED. Deficiencies are being cited according to California Code of Regulations, Title 22, Division 6, Chapter 1.

An exit interview was conducted with Administrator. A hard copy of the report and appeal rights were provided.