Complaint Investigation Report

In regard to Allegation#2 "Uncleared adult in the facility." LPA observed two adults in the facility who are not fingerprinted and not associated with the facility and they are currently living in resident room# 301. The owner of the facility also admitted the two adults had been lived in the facility without fingerprint clearance for two months already.

In regard to Allegation#3: " Staff did not notify resident's authorized representative of change of pharmacy." LPA interviewed six (6) residents, four reported that no one ever notified them about the changing of pharmacy. The facility only posted a memo on the wall for notification but did not get any consent from the residents or authorized representatives. LPA interviewed staff and reported the facility never notified the residents or their representatives about changing the pharmacy. Staff also stated that they did not get notified beforehand, they were just told the facility is going to change the pharmacy.

Based on LPAs observations and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D.

**Civil Penalty Assessed during the visit**

Exit interview held. A copy of the report and appeal rights were provided.