Complaint Investigation Report

In regards to the allegation: Facility did not ensure that resident had clean clothing to wear.

LPA interviewed the Administrator, Staff #2-#5, Resident #1 - #6, obtained a copy of resident#1. Admission agreement and physician report. Interviews indicated that Resident #1 has resident’s own housekeeper to do laundry and able to dress herself. Interviews with residents #1 - #6 and Staff #2-#5 revealed that facility ensured resident had clean clothing to wear and laundry was done weekly.

Based on LPA's observations and interviews, investigation revealed: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview conducted and a copy of this report provided to Administrator assistant, Justin Lee