Facility Evaluation Report

Licensing Program Analysts (LPAs) Tao and DeLeon conducted an unannounced case management visit during the complaint visit on 12/24/24. LPA met with administrator, Gil and administrator assistant, Justin Lee. The purpose of the visit was to conduct a Health and Safety check and issue citations. The purpose was discussed with Gil. LPAs conducted a physical plant of the facility and reviewed residents/staff files. LPAs obtained a copy of the staff/ client roster.

On 12/24/24, LPA Tao interviewed resident#1(R1). The interview revealed hot water was delivered to resident’s bathroom and the water temperature was above 120 degree F. LPA toured the facility and tested the water temperature in other residents’ rooms. The water temperature was measured in a range from 123.8 degree F to 125 degree F. Thus, the hot water that delivered to residents for showers was too hot and not in compliance with Title 22 regulations.

During the physical plant on 12/24/25, LPA Tao observed the resident#1 (R1)’s room had stained spots on the carpet and the resident’s bathroom had missing vinyl pieces on the floor at the entrance area. Thus, the resident’s room was in disrepair.

Deficiencies of Health and Safety were observed per Title 22 Regulations Division 6 Chapter 8. Exit interview was conducted with administrator and a copy of this report, LIC 809D, and appeal rights were provided.