Complaint Investigation Report

Facility failed to keep premises free from obstructions.

Regarding the allegation above, it was alleged that furniture belonging to a female resident blocked R1’s path to the bathroom. To investigate the allegation, LPA Lefian interviewed R1 on 06/12/2020 and LPA Reed interviewed S1 and S2 at 12:15 p.m. on 06/07/2022. S2 also toured the facility with LPA Reed at approximately 12:40 p.m. R1 told LPA Lefian that the facility “cooperated and moved her area and the table she uses so I don't have that issue anymore”. S2 explained to LPA Reed that the large chairs which blocked R1’s path were replaced with smaller chairs immediately. During the visit, LPA observed the large chairs were no longer obstructing the walkway and were moved to the side of the room. LPA observed no other obstructions. Based on interviews and observations, the facility promptly moved the obstructions from R1’s path. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations. Therefore the allegation is deemed UNSUBSTANTIATED at this time.

Exit interview conducted. Copy of report provided.