Complaint Investigation Report
Regarding the allegation : Staff physically abused resident while in care. It is being alleged that staff physically hit a client. Four (4) out of four (4) staff have confirmed that Client #1 (C1) had behavior issues and was very aggressive. LPA was able to confirm through the Unusual Incident/Injury reports that were sent to CCLD- Community Care Licensing Department that C1 had a lot of Incident reports for Aggression towards other clients and staff. On 01/21/23-C1 was aggressive to staff, on 02/10/23-C1 made threats against staff, on 02/13/24-C1 was aggressive towards staff and on 02/14/24 and 04/12/24 C1 was aggressive to staff and towards another client. One (1) of the staff, confirmed that C1 hit them several times, C1 would hit themselves also and then blame staff and call the police. Three (3) out of four (4) clients confirmed that C1 was always aggressive towards staff and other clients. Let it be noted, C1 is no longer at the above facility. Therefore, based on the LPA's record reviews, staff and client interviews the above allegation(s) above is UNSUBSTANTIATED at this time.
An exit interview was conducted, no citation(s) were issued for the above allegation(s), and a copy of this report was given to the Co-Administrator.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction