Complaint Investigation Report

197609014-11-27-2023-31-AS-TAGD-CYN28Q-20231218161043

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

WOODLAND HILLS S.ASC , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

11/17/2023 and conducted by Evaluator Tuesday Cabiness

COMPLAINT CONTROL NUMBER: 31-AS-20231117130840

Licensing Program Analyst (LPA) Tuesday Cabiness conducted an initial complaint investigation, and met with Administrators Zep & Tony Pascasio, who was informed the reason of the visit. .

From 1030am to 1pm, LPA conducted interviews staff and residents. From the information obtained, it was revealed to LPA that resident #1 (R1) never received an eviction notice; but a written notice of failure to pay for rent November 2023. The facility received rent; but the check was returned for non-sufficient funds, and a notication letter was given to R1. LPA reviewed the document and determined that it was not an eviction notice. It was also reported to LPA that the issue has been resolved and rent was fully paid. Therefore, based interviews and documentation, the allegation is Unsubstantiated.

Exit interview and copy of report provided to Administrators.