Complaint Investigation Report

Allegation: Lack of supervision resulting in unsafe environment for residents. It is alleged that a resident threw a ceramic plate and it shattered into pieces that could have harmed the residents. R#1 stated she witness the incident and that the maintenance man came in and swept it up right away. R#1 stated she grabbed a broken piece of the cup (for evidence) and took it to her room. S5 stated she went to sweep it up it up, but it was already cleaned up by another staff by the time she got there and just ran a mop over it. No resident was ever in harm’s way during entire incident. No resident was harmed. Residents interviewed could not collaborate the allegation. R1 was asked to return the broken piece more than once to discard it and refused to hand it over. She finally did hand it over to police who discarded the piece and left without investigating. There is no evidence that lack of supervision is making it unsafe for residents. Therefore, this allegation is UNSUBSTANTIATED.