Complaint Investigation Report

Interviews conducted and records reviewed revealed that a “Terms of Refund Waiver” was in fact provided to and signed by two (2) clients. The Refund waiver indicated that a “Refund would be applied to the client if they abided by the following terms: Client agrees to not slander Elevation Behavioral Health or its owner, Dr Priya Chaudhri, on the internet or any other form of media, Client agrees to not initiate in any lawsuit against Elevation Behavioral Health or its owner, Dr Priya Chaudri, Client agrees to not contact the state licensing board to make complaints of any sorts, about Elevation Behavioral Health or its owner, Dr Priya Chaudhri, Client agrees to not make complaints of any sorts to their insurance company, about Elevation Behavioral Health or its owner, Dr. Priya Chaudhri.” Based on information obtained over the course of the investigation, the department has sufficient evidence to confirm this allegation occurred. Therefore, the allegation that staff are violating clients’ personal rights has been deemed Substantiated at this time.

Pursuant to CCR, Title 22, Division 6, Chapter 8, the following deficiencies are cited (Refer to LIC 9099-D).

Exit interview conducted. Citation issued. Appeal Rights discussed and copy of the report was issued.