Senior Care Records.

Facility Evaluation Report

North Valley Services, Susanville08/26/2025Licence 185001662

Capacity30
Census15
Date signed08/26/2025 02:52:08 PM
Name of licensing program analystRebecca Knight
Name of licensing program managerLauren Crocker
The inspector’s account

08/26/2024 01:10 PM Licensing Program Analyst (LPA) Rebecca Knight arrived at the facility unannounced to conduct a Required-1 Year inspection. LPA met with Day Program Manager Tonya Hough and explained the purpose of the visit.

LPA Knight and the day program manager toured the facility together to ensure the health and safety of clients who attend program. Areas toured include but are not limited to common areas, three (3) bathrooms, kitchen, and storage areas. Staff and resident files were reviewed. All employees requiring background checks are cleared.

There is a schedule of recreational activities planned for the clients and clients are given the choice of activities.

The facility was observed to be at a comfortable temperature. Common area, kitchen and bathrooms were clean and in good repair. Food appears to be stored properly and refrigerator is clean. Fire extinguishers fully charged and inspected. Carbon monoxide detectors are operational. There are no pools/bodies of water are on premises. Last disaster drill was conducted in July 2025 which was an earthquake drill, the facility has been conducting fire drills monthly.

In the areas toured no immediate health, safety, or personal rights violations were observed. No deficiencies are being cited as a result of today’s inspection.

Exit interview conducted and copy of report was provided to day program manager Tonya Hough.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction