Complaint Investigation Report

Complaint alleges that Staff is stealing clients funds. Based on interviews and observations that were conducted, LPA could not prove or disprove the allegation. During a sample review of client money and ledgers, LPA observed client money matching up with the client ledgers. LPA conducted interviews with ten (10) clients in care and five (5) staff members and received inconsistent statements as it relates to the allegation. LPA could not corroborate the allegation.

A finding that the complaint allegations of Staff did not keep clients personal information confidential and Staff is stealing clients funds are unsubstantiated meaning that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview was conducted and a copy of this report was signed and given to the Program Director.