Senior Care Records.

Facility Evaluation Report

Clover Valley Guest Home, Upper Lake05/13/2026Licence 170107747

Capacity6
Census5
Date signed05/13/2026 12:52:06 PM
Name of licensing program analystJulie Florio
Name of licensing program managerBethany Moellers
The inspector’s account

At approximately 10:45 AM, Licensing Program Analyst (LPA) Julie Florio, Licensing Program Manager (LPM), Bethany Moellers, LPM, Kimberly Mota, Regional Manager (RM), Carla Nuti-Martinez, Local Sheriff, Lake County Behavioral Health, Lake County Public Guardian, Adult Protective Services, Local Long Term Ombudsman, and potential placement professionals for residents in care arrived unannounced to deliver a temporary suspension order (TSO) and met with Licensee, Arlene Wing. Facility is a Residential Care Facility for the Elderly (RCFE) with five (5) clients in care. Facility is approved for 6 non-ambulatory residents and has a Hospice waiver for 2.

RM reviewed TSO packet with Licensee who conveyed understanding, Licensee was informed of APS contact information and services. Immediate exclusion for Individual 1 (I1) was provided to Licensee.

LPA delivered complaint investigation #21-AS-20260424101234 substantiated findings on all four allegations.

License obtained. All clients in care were relocated at the time TSO was issued, relocation sites provided.

Exit interview conducted with Arlene Wing.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction