Home Care Organization Evaluation Report

Enforcement Analyst (EA) Perez contacted Always Best Care Fresno, by telephone on 5/7/2026. EA Perez introduced themselves and explained their role with the Home Care Services Branch (HCSB). The purpose of the call was to discuss and schedule the required biennial licensing visit. EA Perez and a representative from the Home Care Organization agreed to conduct the visit virtually on 5/14/26.

The option of conducting the visit virtually was explained in detail, including the technology requirements, participation expectations, and how all applicable licensing requirements would be met remotely. File review expectations were also discussed, including that all records must be complete, legible, accessible, and available before and during the visit. Attendance requirements and overall licensing expectations were reviewed.

The Licensee confirmed their ability to meet the virtual visit requirements and agreed that a virtual visit was appropriate. The date, time, and format of the visit were confirmed, and the Licensee acknowledged understanding of all expectations and requirements.