Complaint Investigation Report

160400627-12-11-2024-24-AS-SMOA-DC9QZE-20241224113638

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/04/2024 and conducted by Evaluator Jacques Leffall

COMPLAINT CONTROL NUMBER: 24-AS-20241204105753

Licensee does not ensure staff serves food of good quality and quantity to residents in care.

On 12/11/24 at 9:15 am Licensing Program Analyst (LPA) J. Leffall conducted an initial complaint visit to open and investigate above allegation. LPA met with Administrator A1 Erin Alvidrez and stated purpose of visit.

The Department reviewed records and conducted interviews with staff, residents and facility Administrator. The Department toured the facility and checked all food supply. Residents were observed having lunch during the visit.

Based on interviews that were conducted residents stated there are no issues with the food. LPA observed a menu and an adequate supply of perishable and non-perishable food.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is Unsubstantiated. No deficiencies were issued.

Exit interview conducted. A copy of this report was distributed to Administrator who confirms signature of report.