Complaint Investigation Report
157202769-1-26-2024-24-AS-MHON-D54UE4-20240509153030
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/27/2023 and conducted by Evaluator Melinda Medina
COMPLAINT CONTROL NUMBER: 24-AS-20231227094002
Staff do not ensure resident receives a sufficient quantity of food
On 1/25/24, Licensing Program Analyst (LPA) M. Medina conducted a subsequent visit to gather information, conduct interviews and deliver findings on this complaint. LPA met with Administrator, Alicia Webb and stated purpose of visit.
Based on review of records and interviews conducted, the allegations of staff hit resident, staff do not ensure resident receives a sufficient quantity of food, and staff spit in resident's food are UNSUBSTANTIATED. During interviews and review of records, there was not sufficient information to show that client was left unsupervised for alleged incident to occur.
No deficiencies cited. Exit interview conducted.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction