Complaint Investigation Report

157209516-12-10-2025-24-AS-AWAN-DPHRX7-20251219122414

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

11/19/2025 and conducted by Evaluator Shawna Doucette

COMPLAINT CONTROL NUMBER: 24-AS-20251119091440

Staff are transporting residents while under the influence, impairing their ability to provide adequate care and supervision

Licensing Program Analysts (LPA)'s Shawna Doucette and Brianna Miranda arrived at the facility unannounced to deliver complaint findings. LPA's met with Staff Danielle Mouw.

LPA's interviewed staff and residents. Interviews revealed that staff have never seen S1 using drugs or alcohol at the facility. It is unknown if staff are transporting residents while under the influence, impairing the ability to provide adequate care and supervision.

Based on interviews, Although the allegations listed may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.