Complaint Investigation Report

157209373-9-17-2025-24-AS-SMOA-DLTMR5-20250924094945

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

09/08/2025 and conducted by Evaluator Mai Yang

COMPLAINT CONTROL NUMBER: 24-AS-20250908142349

Administrator Wendy Lee and Lead Medication technician Elizabeth Eisenhauer

Staff are not mitigating the spread of infectious outbreaks in the facility

On 09/16/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct initial complaint investigation and deliver complaint findings on the above allegation. LPA introduced self, stated the purpose of the visit and met with Administrator Wendy Lee and Lead Medication technician Elizabeth Eisenhauer.

During the course of the investigation, interviews were conducted, facility was toured, and copies of records were obtained. R1 tested positive for TB and placed on quarantine. Facility had infection control procedure was in placed.

Based on interviews conducted and records reviewed, the preponderance of evidence standard has not been met, therefore, the above allegation is found to be UNSUBTANTIATED. An exit interview was conducted. A copy of this report was provided to the Administrator, whose signature on this form confirms receipt of this report.