Senior Care Records.

Complaint Investigation Report

Your Loved Ones Matter LLC, Bakersfield04/09/2024Licence 157209207

Date signed04/10/2024 08:57:29 AM
The inspector’s account

157209207-4-10-2024-24-AS-SPIY-D49SJW-20240412135549

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/09/2024 and conducted by Evaluator Lissett Padgett

COMPLAINT CONTROL NUMBER: 24-AS-20240109144027

Licensing Program Analyst (LPA) L.Padgett conducted an unannounced facility visit to deliver findings on the allegations listed above. Licensee was not able to meet with LPA and authorized care giver, Guadalupe Jimenez to sign this document. LPA reviewed finding with Licensee over the phone.

During the course of this investigation LPA reviewed facility files relevant to the complaint investigation. It was determined that the above allegation: Staff illegally evicted resident is UNFOUNDED. Resident R1 AWOL’d from this facility. Licensee did not issue an eviction notice to R1 and R1 was accepted back to the facility. This agency has investigated the complaint alleging Staff illegally evicted resident. We have found that the complaint was unfounded, therefore we have dismissed the complaint.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction