Complaint Investigation Report

Based on interviews and records review, R1 was paying the amount in the signed admissions agreement. Residents are not paying additional funds other than what are in their signed admissions agreement. Residents are not receiving any additional government funding.

Based on LPA's interviews and record review, this agency has investigated the complaint alleging, Staff admitted a resident with a prohibited health condition, Staff mishandled a resident's personal belongings, and Staff are financially abusing the residents . We have found that the complaint was UNFOUNDED, which means it could not have happened, and/or is without a reasonable basis, therefore we have dismissed the complaint.

An exit interview was conducted and a copy of this report was provided.