Complaint Investigation Report
157209235-8-7-2024-24-AS-SMOA-D8SP6Q-20240904110244
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/01/2024 and conducted by Evaluator Alexandria Walton
COMPLAINT CONTROL NUMBER: 24-AS-20240801145558
Staff did not assist resident with obtaining medical care services
On 08/07/2024, Licensing Program Analyst (LPA) Walton arrived unannounced to conduct a complaint investigation. LPA introduced self, stated the purpose of the visit and requested to meet with the Administrator. Administrator is not available to meet during this inspection. LPA contacted administrator via telephone and received verbal permission to meet with facility staff.
LPA investigated the above allegations and found that the allegations are UNSUBSTATIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.
No deficiencies issued. Exit interview conducted. A copy of this report was discussed and provided to facility staff, whose signature on this form confirms receipt of this document.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction