Complaint Investigation Report

157208893-3-10-2025-24-AS-AWAN-DEUR8A-20250317124733

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/18/2024 and conducted by Evaluator Shawna Doucette

COMPLAINT CONTROL NUMBER: 24-AS-20241218133704

Staff made inappropriate comments to residents

Licensing Program Analysts (LPA) Shawna Doucette contacted the facility to commence a complaint investigation. LPA identified herself and explained the purpose of the visit and the elements of the allegations with Administrator Anthony Arambula.

LPA interviewed C1. LPA reviewed call for service log. The police responed to the facility for this incident, however a police report was not filed for this incident. LPA reviewed and obtained a copy of C1's IPP and admissions agreement.

Based on interviews and police call for service log, it is undetermined if Staff made inappropriate comments to residents Staff denied resident use of phone, Staff physically abused resident. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

A copy of this report was provided to Administrator.