Complaint Investigation Report

157209136-2-22-2022-24-AS-SPIY-CC6VT4-20220303154230

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/17/2022 and conducted by Evaluator Kamaldeep Kaur

COMPLAINT CONTROL NUMBER: 24-AS-20220217151731

Licensing Program Analyst (LPA) K. Kaur and LPM S. Moua arrived at the facility unannounced to conduct an initial 10-day complaint inspection. Upon entry, temperature check was completed by Med Tech Barbara Martin.

LPA and LPM discussed the purpose of the visit and the elements of the allegations. LPM & LPA interviewed Staff, residents. Reviewed records and toured the facility.

During the tour LPA & LPM observed an adequate supply of food. Frozen meats and non-perishable and fresh fruits and vegetables were observed. Lunch was also being served LPA & LPM observed fish, salad, rice, bread, and cake on the menu.

Based on interviews conducted with staff the facility residents did have head lice however proper protocols were followed to eradicate the issue. Over the counter treatment was first administered and then followed by clinical treatment. The facility has no current cases of head lice at the moment. Therefor the above allegations are UNFOUNDED.