Complaint Investigation Report

157209136-2-11-2026-24-AS-SPIY-DRPMUJ-20260227085512

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/06/2026 and conducted by Evaluator Martin Vega

COMPLAINT CONTROL NUMBER: 24-AS-20260206072155

Administrator - Brandon Weber and Regional Director - Steven Cruz

Staff not assisting residents with their care needs

Staff are violating residents' personal rights

On 02/11/2026 Licensing Program Analyst (LPA) M Vega arrived at the facility for an unannounced initial complaint visit. LPA met with facility staff, explained reason for visit and was permitted entry into the facility. LPA met with Administrator - Brandon Weber and Regional Director - Steven Cruz.

During visit LPA requested the following documentation (LIC 9020 - Register of Facility Clients, LIC 500 - Staff Roster, and LIC 602A, 603 and 625) Health and satey tour conducted at facility.

During investigation documentation was requested and reviewed and interviews were conducted. Staff/(s) does not work at the facility per staff interview and documents obtained. The allegations are UNFOUNDED, meaning the allegations are false, could not have happened, and/or is without a reasonable basis.

No deficiencies cited during todays visit. Exit interview completed with Administrator. A copy of this report was Signed, discussed and provided to Administrator for facility records.