Complaint Investigation Report

157209136-12-30-2022-24-AS-SMOA-CMRMJX-20230104083951

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

09/20/2022 and conducted by Evaluator Kamaldeep Kaur

COMPLAINT CONTROL NUMBER: 24-AS-20220920083013

Residents are using drugs in the facility.

Licensing Program Analyst (LPA) K. Kaur arrived at the facility for a subsequent visit and conducted interviews and reviewed records. LPA met with Administrator Beatriz Ponce and explained the purpose of the visit and reviewed the elements of the allegations. LPA delivered the following complaint investigation findings.

The Department investigated the allegations listed above. Administrator, staff and residents were interviewed and denied that drugs were used at the facility. Observation reveled some residents room did contain odor of drugs and interviews reveled resident’s family members complained of odor of drugs coming from resident rooms.

Based on observation and interview of staff and residents, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore these allegations are unsubstantiated.