Complaint Investigation Report

157209136-9-22-2022-24-AS-SPIY-CLTMFA-20221205083358

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/18/2021 and conducted by Evaluator Les Xiong

COMPLAINT CONTROL NUMBER: 24-AS-20211018084025

Facility pressured resident's representative to place resident on hospice.

Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with Beatrice Ponce, Administrator and Licensee, Anthony Barbato and informed them the purpose of the visit.

During the course of this investigation LPA reviewed facility files and interviewed persons relevant to the complaint investigation. It was determined that the above allegation: Facility pressured resident's representative to place resident on hospice is UNFOUNDED. Resident R1's hospice documents were developed and signed between family/POA and medical personnel. This agency has investigated the complaint alleging (Facility pressured resident's representative to place resident on hospice). We have found that the complaint was unfounded, therefore we have dismissed the complaint.