Complaint Investigation Report

157209146-8-15-2023-24-AS-SPIY-CUXMD7-20230822093039

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/10/2023 and conducted by Evaluator Shawna Doucette

COMPLAINT CONTROL NUMBER: 24-AS-20230710121649

Administrator Ria Loria andStaff Paula Maribel Brizuela

Staff are not preventing resident from harassing other residents.

Licensing Program Analyst (LPA) Shawna Doucette conducted an unannounced complaint visit and was granted entry by Staff Paula Maribel Brizuela. Administrator Ria Loria responsed to the facility and met with LPA. LPA discussed the purpose of the visit.

LPA conducted interviews and obtained copies of residents files. LPA requested a copy of R1's last doctor visit on 7/8/23 through facetime. LPA reviewed R1's progress notes. On 08/05/23, R1 went to the doctor. R1 was diagnosed with a condition that can cause confusion and was placed on antibiotics. Due to this diagnosis, facility will not be evicting R1.

Based on interviews and records review, it is not determined whether or not Staff are not preventing resident from harassing other residents. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A copy of this report was provided to Administrator.