Complaint Investigation Report

157209146-1-16-2025-24-AS-AWAN-DEYQFH-20250321120759

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/08/2025 and conducted by Evaluator Shawna Doucette

COMPLAINT CONTROL NUMBER: 24-AS-20250108084254

Staff is over medicating a resident while in care

Staff is not meeting a resident's medical needs while in care

Licensing Program Analyst (LPA) Shawna Doucette conducted an unannounced complaint visit and was granted entry by Administrator Nancy Cudal. LPA explained the purpose of the visit.

LPA reviewed R1's medications. Medications are being administered as prescribed. LPA reviewed R1's file and obtained copies. LPA interviewed resident and staff. LPA intervirewed R1's emergency contact. LPA toured the facility.

Based on record reviews and interviews, Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.