Complaint Investigation Report

157209146-8-23-2022-24-AS-SPIY-CHRMJL-20220829093915

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/26/2022 and conducted by Evaluator Shawna Doucette

COMPLAINT CONTROL NUMBER: 24-AS-20220526090150

Staff will not allow resident to return to the facility

Licensing Program Analyst (LPA) Shawna Doucette and Vadim Gorban conducted an unannounced complaint visit to investigate and deliver complaint findings. LPA met with Administrator Ria Loria and discussed the purpose of the visit.

The Department has investigated the allegation: Staff will not allow resident to return to the facility. LPA interviewed staff. LPA obtained copies of R1's file. R1 returned to the facility on 5/27/22. R1 is currently residing at another facility as of 8/3/22.

Based on record review and interviews, it is unknown if the facility abandoned R1. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted and a copy of this report was provided.