Complaint Investigation Report

Facility does not have qualified personnel creating the menu for residents. The menu is not being followed. Facility does not have the ingredients to cook what is on the menu. Facility does not have a menu for residents who require special diets. LPA found 5-7 pounds of hamburger meat not refrigerated that felt warm to touch and is planned to be served for dinner. Facility put warm meat back in freezer.

Based on the Departments interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, Article 8, is being cited on the attached LIC 9099D.

Refer to 809 and 809D for additional deficiencies observed during visit.

A copy of the this report was provided to the Administrator with appeal rights and plan of correction.