Complaint Investigation Report

157202539-11-10-2025-24-AS-SMOA-DNLNP9-20251120093800

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

11/05/2025 and conducted by Evaluator Mai Yang

COMPLAINT CONTROL NUMBER: 24-AS-20251105173938

Licensee Tamerla Prince and staff Aiden Stiles

Staff did not administer medication as prescribed.

On 11/10/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to conduct initial complaint

investigation. LPA introduced self, stated the purpose of the visit, and met with staff Aiden Stiles who stated Administrator was unavailable to attend meeting. Licensee Tamerla Prince was called and arrived shortly. Licensee left during complaint visit and authorized staff to sign and receive report. LPA delivered complaint findings to staff.

During the course of the investigation, all clients’ medications were audit and all clients’ MARs were reviewed.

C1’s medication Atorvastatin 10mg was administered daily at 08:00PM and not record in C1’s MARs. C2’s Clotrimazole was not administered for the month of October 2025 and November 2025 as prescribed. C2 has not been administered Clotrimazole. Based on interviews conducted, observation, and records reviewed, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBTANTIATED. A copy of this report and appeal rights was provided to the staff, whose signature on this form confirms receipt of this report.