Complaint Investigation Report

157206770-4-21-2022-24-AS-SPIY-CDVLG8-20220427084419

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

11/09/2021 and conducted by Evaluator Shawna Doucette

COMPLAINT CONTROL NUMBER: 24-AS-20211109145920

Facility is retaliating due to complaints filed against facility.

Licensing Program Analysts (LPA) Shawna Doucette contacted the facility to commence a complaint investigation and deliver findings. LPA explained the purpose of the visit and met with Administrator Benny Farillas.

Although the Facility may have retaliated due to complaints filed against facility, LPA was unable to determine if the accusation occured after interviewing staff.

Although the allegations Facility is retaliating due to complaints filed against facility may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.