Complaint Investigation Report

157206770-7-19-2023-24-AS-SPIY-CU3KSF-20230725080928

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/26/2023 and conducted by Evaluator Shawna Doucette

COMPLAINT CONTROL NUMBER: 24-AS-20230526124350

Staff are not assisting resident with taking prescribed medication

Licensing Program Analyst (LPA) Shawna Doucette conducted a visit to commence a complaint investigation and deliver findings. LPA identified herself and discussed the purpose of the visit and the elements of the allegations with Administrator Griselda "Gracie" Ramirez.

LPA reviewed records and interviewed staff and resident.

Based on r interviews the preponderance of evidence standard has been met; therefore, the above allegations are found to be Substantiated. Facility was cited and issued plan of correction on Control Number 24-AS-20230516085639.

An exit interview was conducted with Administrator Griselda "Gracie" Ramirez and a copy of this report was provided with appeal rights.