Complaint Investigation Report

157206770-2-2-2023-24-AS-SPIY-CPVKU7-20230313081216

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/04/2022 and conducted by Evaluator Les Xiong

COMPLAINT CONTROL NUMBER: 24-AS-20220504141759

Staff not properly trained emergency procedures

Facility does not have disaster plan posted

Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with Assistant Administrator, Gracie Ramirez and informed her the purpose of the visit.

During the course of this investigation LPA reviewed facility files and interview of persons relevant to the complaint investigation. It was determined that the above allegations: Staff not properly trained emergency procedures and Facility does not have disaster plan posted are UNFOUNDED. During the investigation, it was discovered all staff were trained on emergency procedure during time of hired and emergency diaster plan were posted at all exits. This agency has investigated the complaint alleging (Staff not properly trained emergency procedures and Facility does not have disaster plan posted). We have found that the complaint was unfounded, therefore we have dismissed the complaint.