Complaint Investigation Report

S1 returned to the restroom and as they did R1 was standing at the door yelling and cursing (S1 could not remember exact words). S1 assisted R1 by pulling up their pants to the waist. S1 reported having a towel draped over their shoulder, but they did not hit R1 with it.

Resident 2 (R2) reported visually witnessing some of the event from right outside the threshold of their bedroom door. LPA could see the bathroom from where R2 reported observing the event. R2 reported hearing R1 yell at S1 and use curse words, which they could not remember exactly. After unknown amount of time R2, moved outside the threshold of their bedroom door and observed the event, which they did not see S1 strike R1 with a towel. R2 mentioned that they do not associate with R1 because R1 yells at people if they do not get their way. R2 also mentioned they were concerned for S1 safety due to the yelling from R1.

Resident 3 did not observe the event, but reporting hearing R1 yell at staff.

Bakersfield Police Department responded to the incident and statements from all parties are similar to what was provided to the LPA.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation staff hit resident with a towel and staff did not provide care to resident is UNSUBSTANTIATED.

An exit interview was conducted and a copy of this report will be provided via e-mail.