Complaint Investigation Report
157209329-1-14-2026-24-AS-AWAN-DQZ2HG-20260204162443
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/03/2025 and conducted by Evaluator Jimmy Duarte
COMPLAINT CONTROL NUMBER: 24-AS-20251203122657
Staff did not provide proper medication assistance to client in care.
Staff did not provide transportation services to client in care.
On 01/14/2026, Licensing Program Analyst (LPA) J. Duarte and Licensing Program Manager (LPM) A. Walton, met with Administrator Diana Diaz to deliver findings for the above allegations.
The Department conducted interviews and reviewed records. Based on interviews and records review, staff assist residents with medication and transportation. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.
An exit interview was conducted. A copy of this report was discussed and provided to Administrator Adriana Hernandez, whose signature on this form confirms receipt of this document.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction