Complaint Investigation Report

157209297-10-20-2023-24-AS-MHON-CX5MNZ-20231031094619

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/17/2023 and conducted by Evaluator Malia Thao

COMPLAINT CONTROL NUMBER: 24-AS-20230817123315

PATHWAY ASSISTED LIVING/ WESTCHESTER GARDENS

Resident sustained severe bruising due to staff neglect.

On 10/20/23 at 8:55 AM, Licensing Program Analyst (LPA) Malia Thao arrived unannounced to deliver findings. LPA explained reason for inspection and was granted entry. LPA met with Administrator Nicole Morehead and Licensee Jonathan Johnson.

The Department investigated the allegation that resident sustained severe bruising due to staff neglect and based on interviews and records reviewed, there was not a preponderance of evidence to prove or disprove the allegation occurred, therefore the allegation is unsubstantiated.

Exit interview conducted. A copy of this report was given to Administrator, whose signature confirms receipt of this report.