Complaint Investigation Report
157202387-11-30-2021-24-AS-SPIY-C9BPLW-20211202102525
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/22/2021 and conducted by Evaluator David Ayers
COMPLAINT CONTROL NUMBER: 24-AS-20210622094133
Staff encouraged fighting between clients.
On this date, Licensing Program Analyst (LPA) David Ayers arrived at the facility unannounced to deliver complaint findings. LPA identified himself and discussed the purpose of the visit with Administrator Patrick Nankill.
During the course of the investigation, the Department conducted interviews, reviewed records, and inspected the facility. Based off of interviews and records reviews, Client 1(C1) and Client 2(C2) have a history of physical agression and fighting. Residents stated that staff have encouraged the fighting or have not done enough to prevent it. During interviews, interviewees stated that facility staff have asked C2 to use force to control or prevent C1's behaviors. The above allegation is Substantiated. See attached 9099D for deficiencies cited in accordance with California Code of Regulations, Title 22. A copy of this report and appeal rights were provided via email. Exit interview conducted with Administrator.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction