Complaint Investigation Report

157208940-3-11-2025-24-AS-SMOA-DEPMXW-20250312100036

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

11/08/2024 and conducted by Evaluator Mai Yang

COMPLAINT CONTROL NUMBER: 24-AS-20241108131311

Administrator Paul Anderson and Director of Residential Services Shellie Whitlock

Staff committed financial fraud against resident in care

On 03/11/25, Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver complaint findings on the above allegations. LPA introduced self, stated the purpose of the visit, and met with Administrator Paul Anderson and Director of Residential Services Shellie Whitlock.

During the course of the investigation, the Department conducted interviews and reviewed records.

Based on records reviewed and interviews conducted, there was insufficient evidence to prove or disprove that staff committed financial fraud against the resident in care. therefore, the above allegation is found to be UNSUBSTANTIATED. An exit interview was conducted. A copy of this report was provided to the Administrator, whose signature on this form confirms receipt of this report.