Complaint Investigation Report

157200963-10-5-2022-24-AS-SMOA-CK6K6C-20221013073713

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/18/2022 and conducted by Evaluator Mary Garza

COMPLAINT CONTROL NUMBER: 24-AS-20220718101850

Facility administrator lied to the police about a resident's death.

On 10/5/22 Licensing Program Analyst (LPA) M. Garza arrived at facility unannounced to deliver findings on the allegations listed above. LPA introduced self, was COVID pre-screened and permitted entry into the facility. LPA met with Administrator, Rhonda Glenn and explained reason for visit. LPA completed a tour of the facility and completed a health and safety check on residents in care. Residents observed in activity rooms.

During the investigation LPA conducted interviews with Administrator and staff and records were reviewed (police reports, interview notes, IB investigation notes). Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is found to be UNSUBSTANTIATED.

Exit interview completed with Administrator, Rhonda Glenn. A copy of this report was provided.