Complaint Investigation Report

Based on observation and interviews, the allegation Staff did not dispose of resident's trash is undetermined if it is valid. LPA viewed R1's room on 06/16/25 and on 07/23/25. LPA did not observe an excessive trash. Administrator stated rooms are cleaned daily. LPA observed housekeeping staff cleaning rooms during both visits.

Based on records review and interviews, it is undetermined whether or not the allegations occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A copy of this report was provided to Administrator.