Complaint Investigation Report

157208773-11-15-2022-24-AS-SPIY-CQ7KUG-20230323081244

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/25/2022 and conducted by Evaluator Les Xiong

COMPLAINT CONTROL NUMBER: 24-AS-20221025140658

Facility staffing not meeting residents needs.

Licensing Program Analyst (LPA) L. Xiong conducted the complaint investigation visit to the facility. I met with administrator, Ramona Eleco and informed her the purpose of the visit.

During this visit, the Department has investigated via conducting interviews and record review pertaining to the complaint alleging: Facility staffing not meeting residents needs. Based on the interviews conducted and/or records review there were not preponderance of evidence to show that facility's staffing are not meeting resident's needs, therefore the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.