Complaint Investigation Report

157208773-10-25-2022-24-AS-MHON-CPJW35-20230302155521

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/17/2022 and conducted by Evaluator Lisa Salazar

COMPLAINT CONTROL NUMBER: 24-AS-20221017131631

Staff speak inappropriately to resident in care

Staff do not safeguard resident's personal belongings

On 10/25/22, Licensing Program Analyst (LPA) L. Salazar arrived at the facility unannounced to conduct the required 10 day site inspection. LPA was greeted by Administrator, explained the purpose of the visit and was allowed entry into the facility. LPA met with Administrator to discuss allegations.

LPA toured the facility and conducted interviews. Based on the information received, we have found that the complaint allegations are UNFOUNDED, meaning the allegations are false, could not have happened and or is without reasonable basis, therefore, we have dismissed the complaint. Exit interview conducted. A copy of this report was provided to Administrator. No deficiencies